Contact Us

Email Us

info@zenessentialss.com

We typically reply within 24–48 hours (Mon–Fri).

Office Address

Unit 4404, 44/F, Hopewell Centre, 183 Queen's Road East, Wan Chai, Hong Kong

handling, transit & total delivery time

Handling time: 2 – 3 business days

Transit time: 5 – 7 business days

Total Delivery time: 7 – 10 business days

Free shipping:
Orders over £50 — United Kingdom

Orders are normally processed within 2 – 3 business days. After dispatch, standard UK delivery usually takes 5 – 7 business days. Estimated total delivery time is 7 – 10 business days.

Zenessentialss Limited

Zenessentialss Limited, trading as Zenessentialss, operates this store.
Support hours: 0900 - 1800 Monday to Friday.
Orders are dispatched from Hong Kong directly.

Send a Message

Common Questions

How long does shipping take?
Orders are normally processed within 2 – 3 business days; after dispatch, delivery usually takes 5 – 7 business days. Estimated total delivery time is 7 – 10 business days.
Do you offer wholesale?
Yes. For wholesale inquiries, please reach out via email with your business details and requirements.
What is your return policy?

You may request a return within 30 days from the date the order is delivered to you.
To be eligible for return:
  • The products must be in their original packaging and in resalable condition.
  • The packaging must not be damaged or opened in a way that affects resale.
Return Shipping Costs: The customer is responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable. We strongly recommend using a tracked and insured shipping service.